Fun in Education

We recently had our two day Minnesota Optometric Association annual meeting. The doctors at our practice are big on education sending the whole staff (opticians, techs, and patient care coordinators) to optical conferences around the nation. It's a great time to sit in on some informative courses, get caught up with old friends and colleagues and to do a little networking. It's also a good opportunity to check out some vendors and see what's new out there.   I sat in on three of Mary Schmidt's courses that focused on communication skills, dealing with difficult people and building patient loyalty. Mary is a great speaker with and was very engaging. Overall it was a very motivating and informative weekend. Plus I enjoy the conference because it's a good way to support and connect with the local optical industry right in your backyard.