Every Monday morning our local florist delivers a fresh floral arrangement to brighten our reception desk for the week. At the end of the week the last patient goes home with the arrangement.
When Monday morning comes, the staff waits with anticipation of what the arrangement will be. Once it arrives, of course we rate it and critique it. We talk about what we like and what we would change. Who knew we are not only eye experts we are also flower experts! I think for now, it is best if we stick to the eyes.
At the end of the week a non suspecting patient comes in for an eye exam or office visit and they leave with a bouquet of flowers. Their visit turns out to be much more than they expected. What a nice way to end the week for the patient and the staff.