INTERVIEW: Shanetta McDonald
What separates you from the competition?
REM has a unique differentiation in that we're a family-owned business that's driven by the desire to make our customer's successful. We've served customers with consistent family care for more than six decades, due to our commitment to uphold our core values – Quality, Imagination, Commitment, Collaboration, Wisdom, Trust and Respect.
Why are you a great company to work for?
REM is a great place to work because we truly care about our employees professional and personal growth. We're all a team - from operations and HR, to our accounting and marketing departments, and we share the same long-term goals, which allows us to work together effectively and foster an environment of open communication and creativity. We also believe that having fun at work is a must, so we've adopted "Fun Friday" events and other fun activities held throughout the year to create an exciting workplace atmosphere.
Which charities are you involved with and why?
Each year, REM supports a number of national and local charities and causes that are aligned with our core values. Most recently, we donated optical frames to MEND – a non-profit dedicated to eliminating poverty by providing basic human needs and a pathway to self-reliance, in addition to a fundraiser our company held to support the efforts of St. Jude Children's Hospital - a non-profit dedicated to finding advance cures, and means of prevention, for pediatric catastrophic diseases through research and treatment. We're also long-time supporters of World Sight Day and the Children's Hunger Fund.
How should we explain your product to our clients?
We're committed to continually elevating our brands. And the quality of what we sell and how we sell it is based on our customer's needs. REM offers a wide variety of brands that are strategically catered to our customer's consumers. Created for independent minds, Converse Eyewear is original, unique and infused with creativity. John Varvatos Eyewear is a men's line that's pure luxury, handcrafted in Japan and produced with matchless quality, the finest materials and modern design elements that are synonymous with the iconic menswear brand. Synonymous with the brand’s design philosophy, Jonathan Adler Eyewear is an assortment of timelessly chic products, accessorized with abandon. Revolutionary in eyewear performance, SPINE Eyewear is dictated by new technology and impeccable functionality, providing ground-breaking fit and solving age-old hinge limitations with an extensive solution featuring game-changing design, aesthetics and function.Focusing on the principles of design excellence, functional superiority and technical innovation, Tumi Eyewear is a luxury assortment of superior sun and optical styles crafted for discerning professionals and frequent travelers. Wonderfully unique, Lucky Brand Eyewear is a casual yet sophisticated collection that features bohemian sensibility, encouraging you to explore, express and evolve through your personal style. Crafted for the confident working woman and man, Jones New York Eyewear is timeless, stylish and appropriate for any day of the week.
REM is also one of few industry players dedicated to providing eyewear for children, with our Converse Kids and Lucky Brand Kids lines.
What's one thing you'd like to share with opticians?
Well, it's simple. We're here to service their needs and their customer's needs. We're constantly seeking and implementing ways to help our customers be successful.