Do You Think You Know “Error-Thing?”
Hello Optical Family! It’s the Springtime season. Nature is awakening from its slumber. I know I talk a lot, and I don’t know everything, but I try to be cognizant of “error” thing! Wikipedia’s description of an error is an action which is inaccurate or incorrect. In some usages, an error is synonymous with a mistake. In statistics, "error" refers to the difference between the value which has been computed and the correct value. An error could result in failure or in a deviation from the intended performance or behavior. With that being said what is the error of your client service?
No one 's perfect. We all have “err” in this great craft we have been blessed to be apart of. Critique yourself honestly and become a better Optician when you know all of your errors and learn to correct them. Do an introspection of self and you would be surprised of the things you’ll learn about yourself. Again, no one knows everything but we can get to know our “error-things” about ourselves not only as an Optician but as an individual as well. We are a continual work in progress, ever learning, ever discovering new things about ourselves and about life. I came into this field many moons ago and I still learn new things about myself and about our Optical craft. I know my “errors,” and I work on them daily. That’s the only way to be better at our craft! I thought about this blog when a patient came into my office and said, “I want to know about what glasses I need for my prescription because my eyesight has definitely ‘erred’.” I chuckled and responded, “I am here to help you correct your ‘errors’ in your vision and help you look even more amazing in a new pair of glasses.” As an Optician we are supposed to know everything about frames, lenses, sunglasses, etc., but again do we know “error-thing” about ourselves? Remember with Great service brings forth even greater sales.....
David Butler, ABOC, CPO